Customer Service Agent - Danish speaking (m/f/d)

Introduction Sentence

For over ten years, it has been our goal to be the motorhome portal with the most competent and personal customer service. And soon we will also convince Danish customers with our service! This position includes office as well as home office days and is available full-time or part-time from 20 hours on.

What you can expect in this role

• As a travel consultant, you will be the first point of contact for our Danish-speaking customers, being responsible for addressing inquiries by phone and email
• You support with all questions concerning motorhome travel, offer competent advice and create tailor-made offers for camper bookings
• In case of rebookings, special requests and complaints, you take care of change requests from customers
• You correspond with tour operators and supervise the booking process
• By contributing your country-specific know-how, you support in optimizing our website

Your essential experience and education

• You speak Danish on a very good level and can speak English well. Additional languages are a plus
• With your friendly and helpful attitude and your strong communication skills, you provide an outstanding customer experience at all times
• You bring knowledge about the scandinavian market and initial experience in customer service, travel consulting, the hotel industry or tourism
• Ideally you have a passion for traveling and a personal camper experience in one of our destinations
• You are flexible in terms of your working hours (rare assignments on weekends and public holidays)

What's in it for you?

• Flexible working hours in consultation with your team and the opportunity to work from home
• Attractive benefits such as Urban Sports Club, company pension scheme, mental health coaching, language courses, discounts and more
• Modern office space with a family atmosphere in a central location at Rheinauhafen
• Opportunities to actively contribute your ideas in a phase of international growth and opening up new European markets

Closure

DO YOU WANT TO OFFER OUR CUSTOMERS THE BEST POSSIBLE CONSULTATION?

Then apply directly with your CV, salary expectations, desired number of hours and a possible start date. We look forward to hearing from you!
With camper rentals in over 30 countries, CamperDays is one of the most renowned price comparison portals in Germany - and throughout Europe! We are not resting on our laurels, but want to achieve much more internationally. We are part of ProSiebenSat.1 Media SE's e-commerce strategy, but at the same time we still maintain a creative start-up vibe with a strong team spirit. Our goal is for everyone to find the right motorhome for their camping vacation quickly, reliably and safely via CamperDays - from VW campervans in southern Europe to family motorhomes in the USA. Our international team is passionate about constantly developing the online platform to create the best possible booking experience. The free service also includes detailed telephone advice from our award-winning customer service team.
We are looking for people who want to move the camper world with passion and motivation. If you want to continue our success story with us, become part of our team now!

Company Text

Click here to learn more about the ProSiebenSat.1 Group and our diverse portfolio.

You have a disability and would like to apply? Then you are very welcome.
We know that we are not entirely accessible yet, but we are working on it. Let's talk about how we can eliminate any barrier together and find an individual solution if needed.

Although we refer to one gender in the text, all genders may be implied.