Senior Debt Collection Assistant with Danish

Bucharest

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

At Worldline, our technology addresses persistent challenges of the accounts receivable world. We've established ourselves as a leading developer of creative software solutions for enabling the cashless society. If you are a Debt Collection Specialist, eager to take some reporting, reconciliations and collections tasks then get ready to onboard our company!

If you want to be a part of a company that encourages personal growth in a complex and fascinating industry and see yourself enjoying driving business results through financial analysis and commercial tactics - we look forward to hearing from you today.

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness.

We are looking for an organized, innovative, process driven colleague to join our team.

Day-to-Day Responsibilities

• Accounts receivable ageing review, creating and analysing customer reports
• Email contact with customers regarding aged credit notes
• Write off / Preparation of credit notes for payout
• Attending request / queries from customers via Salesforce (i.e. send invoices not received)
• Preparing and sending customer payment reminders
• Working with a debt collection agency and corporate lawyers to collect outstanding customer debts
• Overall support of the Order to Cash team

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Team player who is flexible and well organised, able to prioritise tasks and demonstrate an action-oriented approach.
• 1 to 3 years of experience working with debt collection and/or customer support
• Curious and eager to learn
• Good communication skills
• Strong Excel skills
• Fluent in Danish and English (written and oral)

Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Work from home allowance
• Hybrid Working Policy
• Meal vouchers
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the "Learning" platform

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Date: Jul 5, 2024

Date: Jul 5, 2024

Brand: Worldline

Brand: Worldline

Category: Support functions - Finance and accounting

Category: Support functions - Finance and accounting

Contract Type: Fixed Term

Contract Type: Fixed Term

Location: