Danish Speaking Customer Care Representative for Nets B2B clients!

Would you be like to demonstrate excellent customer service for the company's "NETS" business clients? Then we have the perfect vacancy for you in sunny Málaga!

Become a Customer Care Representative for Nets. One of Europe’s biggest and modern payment service providers where you will gain valuable experience from one of the fastest growing industries - in the Costa del Sol!

Transcom is a global customer experience specialist, providing customer care, sales, technical support, and credit management services through our extensive network of contact centers.

What´s in it for YOU!

• Safe and easy relocation to Malaga, Spain (1-month accommodation, covered flight cost, help to get your residence and all documents for your stay in Spain)
• Indefinite job contract from the first day (1st month - probation period)
• Holidays of 24 working days per year
• Full-time position, 39hrs a week
• Paid 4 weeks of training and guidance in working with a reputable and strong brand.
• Opportunity to further develop yourself within the company.
• New modern office in Costa del Sol (Benalmádena)
• An ambitious and stable employer with long-term goals.
• Competitive salary.
• An energetic and ambitious work environment.
• We work together in teams and together towards a common goal where everyone helps each other.
• International, inclusive workplace, employee-related company
• Remote working (only when training is complete) - NOTE: this is a performance & results based privilege

Join our Transcom Family as a Customer Service Representative!

Our partner is a well-known player in the corporate market. This is a very exciting and developing position. You need to be comfortable with the prospect of moving to Malaga, Spain. Relocation and onboarding will be taken care of by Transcom.

Our partner is a well-known player in the corporate market. This is a very exciting and developing position. In your role, you will deliver the best customer experience for B2B NETS clients via phone and email. You will work with Danish-speaking customers and guide them through invoices and balances as well as provide technical support.

What are we looking for:

• You are ready for a new adventure and you can relocate on the 27th of June 2022
• You have a positive attitude
• You are comfortable using a telephone as a work tool and different systems/platforms at once
• You really want to provide the best customer experience
• You have good technical skills
• You have fluent Danish skills both written and spoken
• You have fluent English skills (written and spoken)

What Life at Transcom is like!

We are 30,000 customer experience specialists, at 60 contact centers and a large network of home agents, across 26 countries, delivering services in 33 languages to international brands in various industries. We are Transcom.

Málaga is the capital and most populous city of Costa del Sol (Sun Coast). The city has almost 580,000 inhabitants and a metropolitan area population of approximately 1 million. Located in the southeast of the Iberian Peninsula, bathed by the waters of the Mediterranean Sea, Málaga is one of the most touristic and beautiful locations on the vast Spanish coast. It’s surrounded by many famous and beautiful cities like Marbella, Benalmádena, Estepona, and Fuengirola, all of them frequent holiday destinations for both locals and foreigners.

The recruitment process

After you have filled out your application via our website, you will receive an email with 4 tests which is the first step in the selection process. For approved tests, the next step is a telephone interview. If your profile matches what we are looking for, we invite you to a video interview. There we get the opportunity to tell you more about the service and job itself while we get to know you better.

If this is a role that triggers and you want to know more about the position, you are welcome to contact us for more information. We look forward to hearing from you!