- Startside/
- Alle jobs/
- Slovakiet/
- Technical Suppor...
Flere jobs, der kunne være interessante for dig
Grækenland, AthensOprettet: 20.09.2026Dansktalende kundeservicemedarbejdere i Aten – inklusive flytningspakke
Hjælp til flytning
Ingen erfaring påkrævet
Grækenland, AthensOprettet: 20.09.2026Danish Customer Support in Athens - incl. relocation package!
Hjælp til flytning
Ingen erfaring påkrævet
Grækenland, ChaniaOprettet: 20.09.2026Danish speaking Customer Service in sunny Crete!
Hjælp til flytning
Ingen erfaring påkrævet
Grækenland, AthensOprettet: 20.09.2026Danish speaking Technical Support in Athens
Hjælp til flytning
Ingen erfaring påkrævet
MaltaOprettet: 18.09.2026Kundeservice medarbejder till Malta - inklusive betalt flybillet, 4 ugers lejlighed og 500€ flyttebonus!
Hjælp til flytning
MaltaOprettet: 18.09.2026Danish Customer Service Wanted to Betsson in Beautiful Malta! (Relocation package included!)
Hjælp til flytning
Portugal, PortoOprettet: 18.09.2026Cruise Sales & Travel Support Specialist in Porto
Hjælp til flytning
Ingen erfaring påkrævet
MaltaOprettet: 11.09.2026QC Lab Analyst in sunny Malta!
MaltaOprettet: 11.09.2026Quality Control Lab Analyst
Slovakiet, BratislavaTechnical Support Engineer II with Swedish OR Danish language
Publiceringsdato 30.09.2025
Do you see yourself in technical support and envision your future in this field? Are you eager to continue developing your skills, enjoy solving technical challenges, and don't give up easily when facing obstacles? If you are communicative and naturally curious, we would love to meet you, support you on your career path, and provide you with all the tools to succeed in this area.
Job description
Your responsibilities will include:
- Providing technical support for ESET products to our customers and partners
- Troubleshooting issues in collaboration with developers
- Collecting data about newly resolved problems and sharing it with other teams/departments
- Investigating problem causes in various logs (ESET business product logs, Windows logs, network logs, etc.)
- Searching for solutions (from your knowledge/experience, internal documentation, external documentation, previous cases) to problems
- Providing detailed findings to developers for complex issues
What we expect from you:
- At least 5 years of experience in a similar position
- Fluent or native in Swedish OR Danish language (C1-C2)
- Active knowledge of English (written and spoken, minimum level B2)
- Slovak language is a plus
- Advanced/excellent knowledge of Microsoft Windows 10 and 11 operating systems
- Excellent communication skills
- Positive approach to problem-solving and finding solutions
- Willingness to learn
Knowledge of at least one of the following areas is mandatory:
- Advanced/excellent knowledge of UNIX/Linux operating systems
- Advanced/excellent knowledge of Microsoft Windows Server
Basic knowledge in the following areas is mandatory:
- RDBMS
- Active Directory and GPO
- Network topology/layers, network protocols including the ability to analyze network traffic (using Wireshark)
- Network connection tools and utilities
- Android
- Mac OS X
- Antivirus and firewall rules and policies
- Virtualization
Knowledge of the following areas is an advantage:
- Microsoft Exchange Server
- Microsoft SharePoint Server
- IBM Lotus Domino / HCL Domino
- ESET PROTECT
- Experience with antivirus products
- Experience with REST API
Basic wage component (gross): from 1750 EUR
- Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period (usually 6 months).
#LI-LV1 #LI-Hybrid #mid-senior
Benefits
Health & well-being
- BenefitPlus
- Healthcare (check-ups/annual programs)
- Multisport card
- Travel card "električenka"
- Supplementary pension saving
- Sick days
Family
- Marriage allowance
- Childbirth allowance
- Parental contribution
- ESET family events (Family day, St.Nicholas)
Office
- Refreshments in the office (fruits, coffee, soft drinks)
- Let's get together breakfast
- Activity room, quiet room
- ESET events (Žranica, Christmas party..), teambuildings
Other
- Loyalty allowance
- Loyalty extra days off
- Loyalty cake
- Loyalty glass award
- Refer a friend
- Christmas presents
- Discounts from external providers
Primary location
Bratislava
Additional locations
Time type
Full time
ESET
3 kandidater kigger nu
Publiceringsdato 30.09.2025
Vi bestræber os på at have pålidelig information om hver opgave. Fortæl os venligst, hvis der er noget galt, eller hvis du har fundet tekniske problemer.
