About the job Quality Analyst Danish Speaker | Lisbon, Portugal
We are looking for a
Danish-speaking Quality Analyst to join our international team in Lisbon!
If youre detail-oriented, fluent in Danish, and eager to grow your career in a global environment this is your chance.
RoleAs a Quality Analyst, you will evaluate customer interactions, ensure service excellence, and support continuous improvement across operations.
Responsibilities- Monitor and assess the quality of customer interactions
- Provide actionable feedback to enhance performance
- Identify process gaps and suggest improvements
- Maintain documentation and reporting accuracy
- Collaborate with training and operations teams
Requirements- Native or fluent in Danish, and good command of English (B2+)
- Strong analytical and communication skills
- Detail-oriented, proactive, and adaptable
- Previous experience in a QA or customer support environment is an advantage
Conditions- On-site role (company shuttle or transport allowance)
- Base salary 1650 + Meal allowance 9.13/day
- Health insurance from Day 1
- MondayFriday, 9AM6PM
- Full training provided