Partner Success Manager

At Benifex, we're on a mission to revolutionize employee benefits and engagement. Born from the merger of Benify and Benefex, we've combined forces to build remarkable experiences that employees love. With 1,300+ Benifexers across 14 global offices, we partner with 3,000 customers in 120+ countries, supporting 5 million users worldwide .

To help us on our journey, we're looking for passionate, driven people to join us. That's where you come in!

Why should you apply?

• Work in a dynamic, cross-functional team with strong collaboration.
• Contribute to meaningful projects that impact thousands of users and partner brands.
• Play a key role in shaping and scaling our Nordic Marketplace and partner experience.

Role Overview

As a Partner Success Manager - Gross, you'll be an important part of the team supporting the delivery of gross campaigns in our growing Marketplace. This is a great opportunity for someone early in their career who's excited to learn, build strong working relationships, and grow their skills in a dynamic and supportive environment.

You'll work closely with experienced colleagues to help manage campaign-related tasks, update systems, and communicate with partners and suppliers. If you're organized, proactive, and eager to learn, we'll give you the tools and support to succeed.

This is a full time, permanent role based in either Stockholm or Copenhagen.

Responsibilities

• Coordinate and execute gross campaigns, ensuring smooth operation before, during, and after launch.

• Act as the key liaison between partners and clients, managing orders, terminations, and system updates in Benifex's portal.

• Work cross-functionally with internal stakeholders to develop scalable, market-specific solutions, ensuring alignment with partner and client needs.

• Support Marketplace growth by improving processes, automating workflows, and facilitating agreements between clients and suppliers.

• Troubleshoot partner-related issues and escalate when necessary, ensuring a seamless experience for all stakeholders.

• Contribute to strategic initiatives and KPIs aligned with company OKRs.

We'll give you the tools, training, and support you need to succeed and grow in your role. You'll be surrounded by a collaborative team and have the chance to learn from experienced colleagues every step of the way. If you're curious, eager to develop your skills, and excited to be part of a supportive and fast-moving environment, we'd love to hear from you.

What you will get

• A clear path for progression and personal development

• Be part of a people-first culture- A workplace that values well-being, diversity, and belonging.

• Work alongside passionate, collaborative colleagues in a fast-growing, global company

• Access to our award-winning benefits platform

• Hybrid working - minimum 3 days/week in the office

• Workation - work abroad within the EU & UK (2 weeks/quarter)

• Regular social events and activities

• Volunteer days - 2 paid days annually to give back to the community.

Who you are

• Fluent in Danish and English

• Attention to detail with the ability to manage multiple stakeholders

• Background in roles involving coordination and administrative responsibility

• Experience in a customer facing role supporting and resolving technical client issues

• Experience working with platforms and maintaining accuracy

• Comfortable navigating platforms and optimizing partner experiences at scale

• You're proactive, adaptable, and thrive in fast-paced, cross-functional environments

• Experience in SaaS, marketplaces, or gross campaign environments is desirable

Success in this role starts with a sharp attention to detail. Accuracy in managing technical configurations, partner content, and campaign data is essential to ensure quality, prevent errors, and maintain trust. As the key liaison for campaign execution, your ability to build relationships with internal teams will support smooth coordination and long-term success. With multiple campaigns, suppliers, and internal stakeholders to manage, staying organized and prioritizing effectively will enable you to deliver a seamless and effective partner experience.

Location: Stockholm or Copenhagen (Hybrid, 3 days/week in office)
Start: As soon as we find our match!
Scope: Full-time, 100%

Apply now with your CV in English and/or LinkedIn profile. Applications are reviewed continuously-apply as soon as possible!

Do you need reasonable adjustments for interviews? Let us know by replying to the email you'll receive after applying.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.

Department Marketplace Nordics Role Partner Success Manager Locations Stockholm , Copenhagen Remote status Hybrid