Jobbet er ikke længere tilgængeligt!

Men vi har mange flere spændende jobtilbud!

Flere jobs, der kunne være interessante for dig

BulgarienOprettet: 21.09.2026

Dansktalende Trust and Safety Analyst!

Hjælp til flytning

Ingen erfaring påkrævet

BulgarienOprettet: 21.09.2026

Danish speaking Trust and Safety Analyst!

Hjælp til flytning

Ingen erfaring påkrævet

BulgarienOprettet: 21.09.2026

Dansktalende supportanalytiker til fintech-virksomhed!

Hjælp til flytning

Ingen erfaring påkrævet

Grækenland, AthensOprettet: 20.09.2026

Dansktalende kundeservicemedarbejdere i Aten – inklusive flytningspakke

Hjælp til flytning

Ingen erfaring påkrævet

Grækenland, AthensOprettet: 20.09.2026

Danish Customer Support in Athens - incl. relocation package!

Hjælp til flytning

Ingen erfaring påkrævet

Grækenland, ChaniaOprettet: 20.09.2026

Danish speaking Customer Service in sunny Crete!

Hjælp til flytning

Ingen erfaring påkrævet

Grækenland, AthensOprettet: 20.09.2026

Danish speaking Technical Support in Athens

Hjælp til flytning

Ingen erfaring påkrævet

MaltaOprettet: 18.09.2026

Kundeservice medarbejder till Malta - inklusive betalt flybillet, 4 ugers lejlighed og 500€ flyttebonus!

Hjælp til flytning

MaltaOprettet: 18.09.2026

Danish Customer Service Wanted to Betsson in Beautiful Malta! (Relocation package included!)

Hjælp til flytning

Medical Information and Adverse Event Intake Specialist with English and Danish language

Spanien, Madrid

Medical Information and Adverse Event Intake Specialist with English and Danish language

Publiceringsdato 01.09.2024

4.6 out of 5 based on 526 of reviews

IQVIA Safety Operations team play an important part in the design, build and execution of end-to-end safety solutions for major pharmaceutical companies and their post market products around the world. We are proud to be an international, diverse team based across the world, with 'safety hubs' in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India and USA. Each new joiner is supported by a nurturing management team, collaborative colleagues as well as a clear career ladder with plenty of opportunities to allow you to grow, adapt and shine.

Medical Information and Adverse Event Intake Specialist with English and Danish language

This position will put you at the forefront of Patient Safety. With daily direct contact with Health Care Professionals (HCPs) and patients (the very people we are working to help), this is a highly visible and important role within IQVIA and essential to our core goal of patient safety. You will perform key medical information call centre services and process safety and product quality information to help optimize the safety profiles of products across various therapeutic areas. This role can be conducted either Home Based / Hybrid / Office based the choice is yours.

RESPONSIBILITIES

Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.
Process Lifecycle safety operational data, perform data entry for tracking and Lifecycle safety databases, coding medical terminology, generating queries pertinent to the case, performing quality control, driving case closure, coordinating translations.
Receive and document incoming telephone calls and emails from investigative sites or other sources reporting safety data.
Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members.
Provide regular feedback to operations team manager and Customer Delivery manager (CDM) on project metrics and challenges.
Liaise with Project Manager by proactively identifying issues and proposing solutions, providing them with technical support, reports, metrics, identifying SOW changes and potential change orders, delegating client requests.
Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Bachelor's Degree in a Life Science is required.

Excellent written and verbal skills in English (min. C1)and Danish (min. C2/ native).
Experience in Lifecycle safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management etc) is an asset.
Excellent attention to detail and accuracy maintaining consistently high-quality standards.
Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.
Excellent organizational skills and time management skills

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

Vi bestræber os på at have pålidelig information om hver opgave. Fortæl os venligst, hvis der er noget galt, eller hvis du har fundet tekniske problemer.