Information Management and MEAL Officer

About the job

Overall purpose of the role: This role combines responsibilities in Information Management (IM) and Monitoring, Evaluation, Accountability, and Learning (MEAL), with a primary focus on managing and maintaining DRC's Integrated Information Management System (IMS). The IM and MEAL Officer ensures accurate and timely data collection, analysis, and reporting, supports MEAL processes to strengthen data quality and program reporting, provides staff training, and maintains a reliable, centralized source of information for the organization.

Under the direct supervision of the MEAL Manager and in close collaboration with MEAL, programme, grants, partnership, and field office teams, as well as DRC's regional and headquarters technical teams, the Information Management and MEAL Officer will be responsible for the effective management, maintenance, and continuous improvement of DRC Türkiye's Integrated Information Management System and for supporting the implementation of related MEAL processes across the country operation. The role will ensure the timely, accurate, secure, and consistent collection, management, analysis, visualization, and reporting of programme data to support programme quality, accountability, evidence-based decision-making, organizational learning, and reporting requirements. the Information Management and MEAL Officer will also provide technical support and capacity-strengthening to relevant DRC and partner staff to promote data quality, system utilization, and compliance with applicable data protection and information management standards.

Geographic Scope: Country (Türkiye)

The role is based in the DRC Türkiye Country Office in Gaziantep but will support area offices and travel to the field as needed.

Duties and Responsibilities:

IMS Management

• Oversee DRC's integrated and centralized Information Management System (IMS), including Activity Info, under the overall guidance and supervision of the MEAL Manager, ensuring regular maintenance, improvements, and reviews to support DRC's programmes, Monitoring & Evaluation, and AAP initiatives, in alignment with DRC's global policies, standards, and procedures, and in close coordination with regional and HQ IM technical teams.
• Develop new tools and update existing ones in the IMS to accommodate the data collection needs of new and ongoing programmes.
• Organize training and induction sessions for the MEAL, programme, and partner staff on using the IMS tools and interface, ensuring maximum utilization of the system.
• Ensure IMS compliance with GDPR, Turkish data protection regulations, and Protection Information Management (PIM) standards and principles, while adhering to DRC's internal data protection and management guidelines.
• Lead the enhancement and maintenance of the IMS in collaboration with external service providers or consultancies.
• Ensure the IMS is regularly backed up, and upgraded, and all necessary payments are made, working with the HQ IM team to prevent disruptions in programme implementation.

Data Management (Data Quality, Analysis, and Presentation)

• Conduct regular data quality checks within the IMS, providing constructive feedback to programme teams to improve data quality in terms of accuracy, completeness, validity, consistency, and reliability.
• Perform regular data cleaning and analysis to support programme implementation and meet reporting requirements.
• Develop and implement data presentation methods, such as dashboards and other visualization tools (e.g., PowerBI), to present real-time data to programme teams.
• Ensure the quality of partners' data by conducting regular checks and providing timely technical feedback to improve data standards.

Reporting

• Lead the updating of project trackers in collaboration with MEAL Officers and Programme Managers, ensuring adherence to agreed timelines.
• Compile partners' project trackers into DRC's master trackers, working closely with MEAL Officers and the Partnership Unit.
• Provide timely and accurate data for monthly, quarterly, interim, annual, and final reports across all projects.
• Maintain close coordination with programme, MEAL, grants, partnership, and field office teams, conducting regular analyses to identify information needs and address system gaps for continuous improvement.
• Ensure all external reporting obligations, such as Activity Info submissions, are met on time.

Monitoring and Evaluation

• Support the MEAL Manager and MEAL Specialist in designing and developing data collection methodology and tools for ongoing grants according to agreed MEAL Plans.
• Provide technical supervision to MEAL Assistants in designated areas and contribute to their professional growth.
• Support the MEAL Manager in coordinating MEAL activities in DRC and with partners e.g. organizing MEAL workshops, developing MEAL Plans and tools, training and conducting data collection etc.
• Participate in the evaluations (external and internal), mid-term reviews and any other assessments by information sharing, coordinating in the field project offices, and organizing training and data collection processes.
• Ensure that programme teams are timely informed regarding the compliance of programme activities with DRC accountability principles e.g. through MEAL Workshop, Kick-off meetings etc.

Additional Responsibilities

• The responsibilities of this role are not limited to the tasks outlined in this job description. Additional duties may be assigned by the hiring manager and technical supervisor as required.

About you

To be successful in this role we expect you to have university degree in Information Technology/ Information Systems/ Statistics/ or a relevant field.

Moreover, we also expect the following:

Required

• At least 3 years of experience at the national or international NGOs in information management/ database management/ mapping, web development using digital platforms, MEAL
• Strong skills in designing and managing data collection tools in KOBO Toolbox
• Strong skills in at least one data visualization tool e.g. PowerBI
• Strong data analytical skills in Excel, SPSS or similar platforms
• English proficiency
• Turkish or Arabic fluency (One should be fluent and the second is an asset)

In this position, you are expected to demonstrate DRC' five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: until 31.12.2026 (with possible extension based on fund availability and performance)

Band: H - Non-Manager

Start date: 01.10.2026 (ASAP)

Designation of Duty Station: Country Office (Gaziantep)

This is a full-time position based at our office in Gaziantep. The successful candidate will be expected to work full-time from the office, permanent remote work arrangements for this position are not applicable. DRC offers a one-time relocation allowance to successful candidates, if applicable.

Salary and conditions will be in accordance with Danish Refugee Council's Terms of Employment for nationals; please refer to drc.ngo under Vacancies . DRC put this recruitment on a rolling basis, recruitment process can continue during the advertisement.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English . A pplications sent by email will not be considered.

Closing date for applications: September 7, 2026 (on a rolling basis)

For further information about the Danish Refugee Council, please consult our website drc.ngo .