Danish speaking tech support job for leading electronic company in Greece

Mercier Consultancy is thrilled to announce a fantastic opportunity for a Danish Speaking Tech Support Agent to join our team, working with a leading electronics company in Greece! This position offers a unique chance to combine your technical skills with your language ability in a vibrant international setting.

As a Tech Support Agent, you will assist Danish-speaking customers by providing expert assistance with their electronic products, troubleshooting issues, and ensuring they have an optimal experience with the company's offerings. Your proficiency in Danish and a passion for technology will be key components in helping clients achieve their goals.
Responsibilities

• Provide technical support to Danish-speaking customers via phone, email, and chat
• Diagnose and troubleshoot electronic device issues, offering effective solutions
• Document customer interactions and technical issues in our support system
• Educate clients on product features and best practices for use
• Work collaboratively with team members to resolve complex technical problems
• Collect customer feedback and contribute to service improvement initiatives
• Participate in training and professional development opportunities to enhance technical knowledge

Requirements

• Fluency in Danish and English, both written and spoken
• Strong technical aptitude and willingness to learn about electronic products
• Excellent communication and customer service skills
• Problem-solving abilities and attention to detail
• Ability to work effectively in a fast-paced environment and as part of a team
• Prior experience in tech support or customer service is a plus, but not mandatory

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...