Danish Speaking Reservations Agent For Booking.com - Work Remote In Greece

Danish Speaking Reservations Agent For Booking.com
About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class employers across a wide range of industries. With a deep commitment to candidate success and employer satisfaction, we have built a reputation for delivering premium staffing solutions that go far beyond the standard recruitment experience. At Mercier Consultancy Group, we don't just place people in jobs - we build careers, open doors, and create life-changing opportunities across Europe and beyond.
Job Overview

We are currently seeking a motivated and customer-focused Danish Speaking Reservations Agent For Booking.com to join a dynamic team based remotely within Greece, supporting one of the world's leading online travel and accommodation platforms. In this exciting role within the travel industry, you will serve as a trusted point of contact for Danish-speaking travellers, helping them navigate their booking experiences with confidence and ease. This is a standout opportunity among Danish-speaking jobs in Europe, offering outstanding benefits, a fully paid relocation package, and the chance to advance your career in the thriving global travel sector from the beautiful surroundings of Greece.
Key Responsibilities

• Handle inbound enquiries from Danish-speaking customers via phone, email, and live chat, providing expert assistance with hotel, flight, and travel reservations made through Booking.com
• Assist travellers with new bookings, modifications, cancellations, and rebooking requests, ensuring a seamless and stress-free experience throughout the travel journey
• Resolve customer complaints and escalations with professionalism and empathy, adhering to Booking.com's service standards and travel industry best practices
• Provide accurate information regarding property listings, availability, pricing, travel policies, and payment procedures to Danish-speaking clients
• Liaise with hotels, accommodation providers, and travel partners on behalf of customers to verify reservations and resolve discrepancies in a timely manner
• Accurately log all customer interactions, case details, and resolutions within the internal CRM system in compliance with data privacy regulations
• Proactively identify opportunities to upsell or cross-sell relevant travel products and services that enhance the customer's overall travel experience
• Stay up to date with travel industry trends, platform updates, promotional offers, and policy changes to deliver informed and current customer support

Requirements

• Native or fluent Danish language skills (both spoken and written) are essential for this role - all customer interactions will be conducted in Danish
• Valid EU passport or EU work authorisation (mandatory requirement)
• Strong proficiency in English for internal communications, training, and team collaboration
• Previous experience in customer service, reservations, or a travel industry-related role is highly advantageous
• Excellent communication skills, a patient and empathetic approach, and the ability to manage challenging customer situations with composure and professionalism
• Good working knowledge of digital tools, CRM platforms, and a reliable home office setup suitable for remote working within Greece
• A genuine passion for travel, customer satisfaction, and delivering outstanding service experiences in a fast-paced environment

Benefits
What We Offer

• Competitive Monthly Salary reflective of your skills, experience, and the demands of this Danish-speaking role
• Fully Paid Relocation Package, including return flight to Greece, airport transfer, and hotel accommodation upon arrival
• Monthly Performance Bonus rewarding your dedication and results-driven approach
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional annual earning potential
• Fully Paid Professional Training to equip you with all the travel industry and platform-specific knowledge you need to excel
• Comprehensive Health Insurance coverage from day one
• Ongoing career development opportunities within a globally recognised travel and customer service environment
• A supportive, multicultural, and inclusive team environment that celebrates diverse perspectives and languages
• And Much More...

Life in Greece

Relocating to Greece means embracing one of the most enviable lifestyles in all of Europe. Greece is celebrated for its extraordinary natural beauty, from the sun-drenched islands of the Aegean and Ionian seas to the dramatic mountain landscapes of the mainland. With over 300 days of sunshine per year, a rich cultural heritage spanning thousands of years, vibrant festivals, world-class archaeological sites, and a warm and welcoming local population, Greece offers a quality of life that is truly second to none. Whether you spend your weekends exploring ancient ruins, sailing to secluded coves, or simply relaxing at a beachside café, Greece has an effortless way of making everyday life feel extraordinary.

Beyond its natural and cultural wonders, Greece is also an increasingly attractive destination for international professionals seeking jobs in Greece with top global employers. The cost of living in Greece remains highly competitive compared to northern Europe, meaning your salary goes further when it comes to dining, entertainment, housing, and travel. Greek cuisine is renowned worldwide for its freshness, flavour, and variety - from freshly caught seafood to hearty mezze spreads enjoyed with friends under the open sky. For Danish-speaking professionals considering a career move and exploring Danish-speaking jobs abroad, the Danish Speaking Reservations Agent For Booking.com position in Greece represents a rare combination of professional growth, generous benefits, and an unbeatable Mediterranean lifestyle. Greece is not just a place to work - it is a place to truly live.
How to Apply

If you are a fluent or native Danish speaker with a passion for travel and customer excellence, and you are ready to take on an exciting new chapter in your career, we would love to hear from you. The Danish Speaking Reservations Agent For Booking.com position in Greece is one of the most rewarding opportunities currently available among Danish-speaking jobs in Europe, and places are limited. Click Apply Now to submit your application and take the first step towards a fulfilling new career in the travel industry, backed by the full support and expertise of Mercier Consultancy Group. We look forward to welcoming you to our global family and helping you make the most of everything that Greece has to offer.