Mercier Consultancy MD is thrilled to offer Danish-speaking job opportunities in Greece! Join our diverse team and immerse yourself in a vibrant culture while advancing your career. With a fully paid relocation package, this is the perfect opportunity for individuals looking to make a fresh start in a beautiful new location.
Key Responsibilities - Provide exceptional customer service in Danish through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to our products and services, ensuring a positive customer experience.
- Document customer interactions accurately in our customer relationship management system.
- Identify and resolve customer issues promptly, maintaining a high level of satisfaction.
- Collaborate with various departments to enhance service delivery and improve customer satisfaction.
- Stay updated on company offerings and promotions to provide clients with accurate information and support.
Requirements - Fluency in Danish (both written and spoken) is essential; proficiency in English is advantageous.
- Previous customer service experience is preferred but not mandatory.
- Strong communication skills with a customer-centric attitude.
- Ability to manage multiple tasks effectively and work under pressure.
- Proficiency with CRM systems and other customer service tools is a plus.
- A proactive approach to problem-solving and a willingness to help customers.
- Open to relocating to Greece, with all relocation expenses fully covered.
Benefits - Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...