Mercier Consultancy MD is thrilled to announce multiple opportunities for Danish speakers looking to work in Greece! If you are seeking a career in a vibrant environment while enjoying the beautiful lifestyle Greece has to offer, this is the perfect role for you. We offer a
fully paid relocation package to ensure your transition to Greece is smooth and hassle-free.
Key Responsibilities - Provide exceptional customer service in Danish through various communication channels including phone, email, and live chat.
- Assist clients with inquiries, ensuring their needs are met promptly and efficiently.
- Document customer interactions accurately in our CRM system for tracking and reporting purposes.
- Troubleshoot and resolve customer complaints, fostering a positive brand experience.
- Collaborate with internal teams to enhance service quality and address customer feedback effectively.
- Stay updated about product offerings and company policies to deliver accurate information.
Requirements - Fluency in Danish (both written and spoken); knowledge of English is advantageous.
- Experience in customer service or related fields is preferred but not mandatory.
- Strong communication skills and a friendly, customer-oriented attitude.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Familiarity with CRM systems and customer support technologies is a plus.
- A team player with a proactive approach to problem-solving and customer engagement.
- Willingness to relocate to Greece, with relocation expenses covered.
Benefits - Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...