Danish Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Danish Speaking Digital Trust and Safety Analyst
About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm with a distinguished track record of connecting exceptional multilingual talent with world-class organisations across the globe. We specialise in placing skilled professionals in high-impact roles within dynamic, fast-growing industries - from technology and digital media to customer experience and beyond. At Mercier Consultancy Group, we are committed to building careers, not just filling positions, and we pride ourselves on delivering a seamless, fully supported recruitment journey for every candidate we work with.
Job Overview

Mercier Consultancy Group is currently recruiting for a Danish Speaking Digital Trust and Safety Analyst to join a leading global social media platform, based on-site in Sofia, Bulgaria. This is an outstanding opportunity for a fluent Danish-speaking professional to take on a meaningful and impactful role at the intersection of online safety, content moderation, and community integrity within the fast-paced social media industry. If you are passionate about creating safer digital environments for Danish-speaking users and are searching for rewarding Danish-speaking jobs abroad, this Danish Speaking Digital Trust and Safety Analyst position in Bulgaria could be your next career-defining move.
Key Responsibilities

• Review, assess, and action user-generated content reported on the social media platform, ensuring it aligns with community guidelines, platform policies, and Danish regulatory standards.
• Identify, investigate, and escalate harmful, abusive, or policy-violating content submitted by Danish-speaking users, applying sound judgement and defined trust and safety frameworks.
• Monitor social media trends, emerging threats, and coordinated inauthentic behaviours within the Danish-language digital ecosystem to proactively mitigate risks.
• Collaborate with cross-functional global teams including legal, policy, and product departments to refine content moderation workflows and improve platform safety outcomes.
• Deliver accurate and timely decisions on content appeals and escalations from Danish-speaking users, upholding fairness, consistency, and transparency in every case.
• Maintain detailed records of reviewed cases, document decision rationale, and contribute to quality assurance audits to ensure continuous improvement across the trust and safety function.
• Participate in regular training sessions to stay current with evolving social media policies, cultural nuances within Danish-speaking communities, and best practices in digital trust and safety.
• Support the development and localization of safety resources and user communications tailored to Danish-speaking audiences across the platform.

Requirements

• Native or fluent Danish language proficiency (spoken and written) is essential - this role requires precise comprehension and evaluation of Danish-language content across social media platforms.
• Valid EU passport (mandatory requirement).
• Strong command of English for internal communication, reporting, and collaboration with international teams.
• Prior experience in content moderation, trust and safety, customer support, or a related field within the social media or digital technology industry is highly advantageous.
• Excellent analytical and critical thinking skills, with the ability to make well-reasoned, policy-compliant decisions under pressure and within defined timeframes.
• High level of cultural awareness and sensitivity, particularly in relation to Danish-speaking communities and online behavioural norms within social media environments.
• Demonstrated resilience and emotional maturity when working with potentially sensitive, disturbing, or graphic content as part of a trust and safety function.

Benefits
What We Offer

• Competitive Monthly Salary reflective of your expertise and experience
• Fully Paid Training Programme to set you up for success from day one
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation upon arrival in Sofia
• Monthly Performance Bonus rewarding your dedication and results
• €1,500 Signing Bonus (one-time payment for all new hires)
• Structured career development pathways within a globally respected social media organisation
• A vibrant, multicultural work environment in the heart of Sofia, Bulgaria
• And Much More...

Life in Bulgaria

Relocating to Bulgaria is one of the most rewarding lifestyle decisions a professional can make. Bulgaria is a country of remarkable contrasts - from the cosmopolitan energy of Sofia, with its thriving café culture, world-class restaurants, and vibrant arts scene, to the breathtaking natural landscapes of the Rila Mountains and the Black Sea coastline. Bulgaria enjoys a generous amount of sunshine throughout the year, with warm summers and crisp, snow-dusted winters that attract skiers and outdoor enthusiasts from across Europe. The cost of living in Bulgaria is among the most affordable in the European Union, making your salary go significantly further than it would in many Western European capitals.

Bulgaria offers an exceptional quality of life for international professionals seeking a fresh start or an exciting new chapter in their careers. The local cuisine is rich, flavourful, and deeply rooted in tradition, while Bulgaria's warm and welcoming communities make it easy to feel at home from the very first day. Sofia in particular has grown into a modern European hub for technology, digital media, and outsourcing, making Bulgaria one of the most sought-after destinations for professionals exploring jobs in Bulgaria within the social media and tech sectors. Whether you are drawn to Bulgaria for its culture, its career opportunities, or its unparalleled affordability, you will find an environment that inspires and supports your professional growth every step of the way.
How to Apply

Are you a fluent Danish speaker ready to make a genuine impact within the social media industry while building an exciting international career? This is your moment. The Danish Speaking Digital Trust and Safety Analyst position in Bulgaria represents a rare combination of purpose-driven work, outstanding financial rewards, and an extraordinary lifestyle in one of Europe's most dynamic destinations. Whether you are actively exploring Danish-speaking jobs or simply ready for your next big professional adventure, Mercier Consultancy Group is here to guide you every step of the way. ClickApply Nowto submit your application today, and a member of our dedicated recruitment team will be in touch promptly. We look forward to welcoming you aboard.

Mercier Consultancy Group - Connecting Exceptional Talent with Extraordinary Opportunities.