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Danish Speaking Customer Service Representative
Publiceringsdato 30.08.2026
About the job Danish Speaking Customer Service Representative
Position: Customer Service Representative / Online Bank Advisor
Location: Benalmádena, Spain
Work model: Hybrid (after trial)
Comp €20,400 gross annually , €1,700 gross per month
Performance bonus up to €2,160 gross annually ,up to €180 per month (OTE €22,560 gross annually, averaging €1,880 gross per month)
DUTIES AND RESPONSIBILITIES:
REQUIREMENTS:
BENEFITS:
Position: Customer Service Representative / Online Bank Advisor
Location: Benalmádena, Spain
Work model: Hybrid (after trial)
Comp €20,400 gross annually , €1,700 gross per month
Performance bonus up to €2,160 gross annually ,up to €180 per month (OTE €22,560 gross annually, averaging €1,880 gross per month)
DUTIES AND RESPONSIBILITIES:
- Provide customer support to Danish-speaking banking customers
- Handle enquiries relating to customer accounts and banking services
- Assist customers with the use of online and digital banking services
- Resolve account, payment and transaction-related issues
- Provide accurate information and guidance regarding banking services
- Handle financial and customer information accurately and confidentially
- Use transaction-processing and credit-assessment systems
- Identify and resolve customer issues efficiently and professionally
- Maintain a high standard of customer service throughout each interaction.
REQUIREMENTS:
- Fluent Danish (C2) both verbal and written. Sound command in English (B2+ level)
- Previous customer service or banking experience is an advantage
- Strong communication and customer service skills
- Good attention to detail when handling financial information
- Comfortable working with digital systems and software
- Ability to handle account, payment and transaction-related enquiries
- Professional and responsible approach when handling sensitive customer information
- Willingness to work on-site in Benalmádena.
BENEFITS:
- Excellent remuneration package and bonus structure
- Career development program and specialized courses
- A dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.
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